TECNOAMBASSADOR · PRESTASHOP MODULE
Tecno Login · Log in as customer
Browse your store with any customer's account, securely and on the record.
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| “I can't see the pay button”, “I can't find my order”. To help a customer, the best thing is to see what they see. With Tecno Login you enter the store as that customer from their back office page, with one click and without asking for their password. While you browse, a visible notice reminds you, and every access is recorded. |
| 🔑 One click, no password 📋 With an access log 🌎 English and Spanish |
What can you do?
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🔑 Log in as any customer
- “Log in as customer” card on each customer's page, in the right column, below the addresses.
- With one click, it opens the store in another tab with that customer's session already started. It asks for confirmation before entering.
- You see their cart, their orders, their addresses and their prices, just as they see them.
- You can't log in as a guest customer (no account) or as a customer whose account is deactivated: the card explains why.
- Choose which page you land on: My account, Home or Cart.
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đź”’ Secure, single-use access
- Each login uses its own link that works only once.
- The link expires after a few seconds: you choose how long it lasts, from 15 to 600 seconds.
- The link's code isn't stored as is: it is stored encrypted.
- Before entering, the employee's permission and the customer's account status are checked again.
- You don't need to know or change the customer's password.
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🚦 Visible notice while you browse as a customer
- A floating bar reminds you at all times that you are inside a customer's account, with their name and email.
- “Exit and go back” button: closes the customer's session and takes you to the store's home.
- Notice text of your choice.
- Gradient colors of the bar and the buttons, so it matches your brand.
- The bar only appears when you enter with this module, never to a regular customer.
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đź‘® Permissions under your control
- Choose which employee profiles can log in as a customer. The SuperAdmin profile is always authorized.
- Employees without permission don't see the button, and if they try another way, the module rejects it.
- Master switch: if you deactivate the module, the buttons disappear and nobody can log in as a customer.
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đź“‹ Audit log
- Every login is recorded: date, employee, customer and IP.
- List of the last 50 accesses inside the module's panel.
- You can clear the log whenever you want, with confirmation.
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⚙️ A control panel made to fit you
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